ENABLING PERFORMANCE
Catering, Retail & Leisure
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Food focus
We love food and are passionate about delighting our customers every day, tapping into trends and sharing best practice through our Food Fighters forum to deliver world-leading food service products.
Health & wellbeing
We have a responsibility to ensure we have a positive impact on the health and wellbeing of our service users, informing and educating customers around the importance of a balanced and nutritious diet.
Sustainability & social value
Our food chain accounts for almost a third of all carbon emissions. As a global provider of food services, we have a responsibility to ensure we procure food effectively and reduce our food waste.
Digital
We know that consumer behaviour is changing, so we need to provide a suite of digital solutions that deliver an outstanding customer experience, saving time and offering a smoother customer journey.
Innovation
We live in a world of accelerated change driven by technological advances. We are committed to delivering innovative and forward-thinking food solutions that are good for our customers and the planet.
HEALTH & WELLBEING
Elevate is our holistic health and wellbeing programme designed to optimise military physical and cognitive capability and support operational readiness.
Led by our team of registered nutritionists using the latest science and evidence- we know nutrition is the foundation of health and performance. Having access to a varied, balanced diet and healthy hydration is not only important for overall wellbeing and reducing risk of developing infections, illnesses and some diseases — it is also essential to meet the intense physical and mental demands of working in the British Armed Forces.
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Our delicious meals are developed by our expert chefs with our registered nutritionists to ensure menus are on trend and nutrients are available at the right time to support our customers to prepare, perform and recover — without compromising on taste, quality or choice.
Our Elevate ethos ensures we provide a supportive environment, from employing behaviour change nudges towards nutrient dense foods and more sustainable lifestyle options to empowering our placemakers by providing nutrition training- alongside our free to access tools and wellbeing resources, created in partnership with our expert ambassadors, help to ensure our military customers are informed and can tailor and track their experiences to reach their personal health, wellbeing and performance needs and goals.
Compliance with Government Buying Standards
We are experienced with delivering services to government contracts and the complex requirements of the Government Buying Stands. We commit to ensuring nutrition and sustainability provide the foundation to our sourcing and delivery of food and facilities management services through our processes and partnerships with our suppliers.
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FOOD FOCUS
Our expert team of Development Chefs works continuously to ensure our menus are filled with innovative and appealing dishes that can be delivered by our teams with ease.
Behind every great meal is one of our chefs. The way we develop and train them is pivotal to how we deliver food. Our Food Fighters forum brings our culinary community together to ensure we share best practice and develop new food options for our clients and consumers.
Our masterclass programmes include a range of culinary classes that focus on the latest food trends and the latest cooking techniques, delivered by our industry partners including The Ground Up Cookery School, Glynn Purnell and Colin Wheeler James Fermentation and Sushi. This allowing our teams to experience new methods and techniques that can be applied to our everyday operations.
To enhance the wellbeing of our catering teams, we partner with Burnt Chef, a social enterprise committed to making the hospitality profession healthier and more sustainable. Teams are offered mental health support including access to a 24/7 helpline dedicated to hospitality professionals.
DIGITAL & INNOVATION
For smarter, more responsive food services in communal environments, we use technology at its best to streamline operations, boost efficiency, enhance choice and improve productivity, all with the end user satisfaction in mind.
From a seamless user experience at your fingertips, we provide weekly menus, pricing, nutritional information, signposting and suggestions. Every approach is personalised to drive convenience, communication and loyalty. This maximises productivity and efficiency through workflow management, automated planning and waste management.
